Let us take your complaint to a Director at one of 5,000 companies totally free of charge.

Describe your complaint with our helpful prompts
Add documents and/or photos
We take your complaint to a Director for an answer
Your complaint is tracked and monitored with reminders issued
What's your complaint?
Upload documents and/or photos.
How would you like it resolved?
Forget call centers and employees that can't make decisions
Your issue is taken straight to a Director or Decision-Maker for a fast response
Your issue is tracked and you are informed of all progress
"Suddenly both my phone lines got cut. I called the phone company through the usual routes and they admitted the mistake but could do nothing. I submitted my complaint through CustomerCare.org and was soon contacted by the executive office. The problem was sorted within two days."
Thank you CustomerCare.org!
Stephen S.
"I purchased two new phones that didn't work properly. The customer support service was useless so I made a complaint through CustomerCare.org I was soon contacted by a high level decision maker and my problems were resolved promptly."
Job well done!
Melinda T.
"I ordered a large kitchen and appliances from IKEA. The items were not delivered on two occasions as scheduled. When the items did finally arrive, several parts were missing. Their customer service got me nowhere. I complained through CustomerCare.org and promptly heard from a senior decision maker offering me sensible compensation for the additional costs I incurred."
100% would use again.
Amanda J.
About 25% of customers are unhappy with goods or services, yet very few complain directly to the business or organization.
"I don't know how to complain!"
"I don't know who to contact!"
"It's too time-consuming!"
"It's not worth the effort..."
"I'll never get anywhere anyway..."
CustomerCare.org can overcome all these obstacles for you, making filing a complaint effortless, straightforward, simple and free of charge.
CustomerCare.org is an independent premium service to help resolve complaints you may have with defective goods, poor service, mistakes and other problems when dealing with all types of businesses and organizations. We take no sides. We provide you with the facilities and prompts to state your complaint and upload supporting documents like receipts, bills, letters or photos.
When you're happy with the report, we'll do our best to get it in front of a Director or senior decision-maker for an answer.
We monitor your issue using our advanced tracking system, sending reminders when necessary to ensure it isn't forgotten.
Our mission is to "Take it to the Top" and be sure your complaint gets the attention it deserves.